Privacy Policy

Privacy Policy

Effective Date: 1 October 2024

At Stellar Goods Wholesalers we, we value the privacy of our customers, partners, and users of our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our brands: Stellar, Sanitizy, and Woodllar.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience with our website and services.

Personal Information:

  • Name
  • Email address
  • Phone number
  • Business/Company name
  • Billing and shipping addresses
  • Payment information (for orders and transactions)

Non-Personal Information:

  • IP address
  • Browser type
  • Device type
  • Website usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling orders or requests
  • Communicating with you regarding your inquiries, orders, or account
  • Improving our website, products, and services
  • Providing customer support
  • Marketing and promotional communications (if you opt-in)
  • Analyzing usage trends to improve user experience
  • Complying with legal and regulatory requirements

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit personal data. These measures include encryption, secure servers, and firewalls. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us collect information about your interactions with our website, such as browsing patterns and preferences, to improve functionality and offer personalized content.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct or update any incorrect or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to applicable legal obligations.
  • Objection: You can object to the processing of your personal data for specific purposes, including direct marketing.
  • Withdrawal of Consent: If we rely on your consent for data processing, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we update the policy, the “Effective Date” at the top of this page will be revised. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Stellar Goods Wholesalers
+971 525 217 144
info@stellargw.com